Terms of Use
Thank you for visiting thenancycooper.com (referred to below as “the Website”).
IMPORTANT
The information, products, and services provided on this Website are for educational and informational purposes only and are not a substitute for professional advice, diagnosis, or treatment in any field, including but not limited to medical, psychological, financial or legal matters.
Always seek the guidance of a licensed physician, mental health professional, or qualified expert regarding any medical or mental health concerns. Do not disregard or delay professional advice based on information found on this Website.
By using this Website, you acknowledge and accept full responsibility for any actions you take based on the content provided.
Emergency Notice:
If you or someone you know is experiencing a mental health crisis or is at risk of self-harm, please call 911 or seek immediate professional help.
OTHER RESOURCES:
National Suicide Prevention Lifeline (1-800-273-8255)
National Domestic Violence Hotline (1-800-799-7233)
National Sexual Assault Hotline (1-800-656-4673)
TERMS
By accessing and using thenancycooper.com (the “Website”), you acknowledge and agree to comply with the following terms and conditions in full. If you do not agree with any part of these terms, you must discontinue use of the Website immediately.
1. Eligibility
This Website is intended for individuals 18 years or older. By using this Website, you confirm that you meet this age requirement.
2. General Disclaimer
The information, products, and services provided on this Website are for general informational and educational purposes only. While we strive to keep content accurate and up to date, we make no guarantees or warranties, express or implied, regarding the accuracy, completeness, or reliability of the information provided.
3. No Professional Advice
The content on this Website—including but not limited to blogs, videos, books, comments, and coaching sessions—does not replace or substitute professional advice from licensed financial, medical, psychological, legal, or other qualified professionals.
If you have medical, mental health, or other professional concerns, consult a qualified expert before making any decisions based on the information provided on this Website.
EXPECTATIONS AND RESPONSIBILITIES
By accessing this Website and/or using our products and services—including but not limited to coaching, consulting, courses, or digital materials—you acknowledge and agree to the following:
1. Coaching Is Not a Substitute for Professional Services
Coaching services, including life coaching, spiritual coaching, business coaching, and writing coaching, are not a substitute for counseling, psychotherapy, mental health care, medical treatment, legal advice, or any other professional services.
Nancy Cooper is not a licensed medical, psychological, or legal professional. Coaching is not a regulated profession in Virginia or other North American jurisdictions at the time of this writing.
2. Client Responsibility for Seeking Professional Support
If you are currently under the care of a medical or mental health professional, it is your responsibility to consult with them before engaging in coaching.
If at any point you believe professional counseling, therapy, or medical intervention is necessary, you agree to seek it immediately.
3. Risks & Personal Accountability
Participating in coaching may involve personal growth work, emotional processing, and revisiting past experiences. You acknowledge that:
This process may bring up discomfort, emotional release, or unexpected realizations.
Some aspects of personal development work may be challenging.
Results will vary by individual and are influenced by personal effort, engagement, and circumstances.
By using this Website, participating in coaching, or engaging with any provided content, you voluntarily assume all risks and acknowledge that you are fully responsible for your own decisions, actions, and results.
4. No Guarantees or Promises of Results
Any tools, services, workshops, or guidance provided are for educational and informational purposes only.
All statements made on this Website—including in testimonials, content, or coaching—reflect individual experiences and are not guarantees of specific outcomes.
Results will vary. Your success depends on many personal factors, including your commitment, mindset, and external circumstances.
5. Liability Disclaimer
Nancy Cooper and thenancycooper.com make no representations or warranties regarding the effectiveness, accuracy, or suitability of any information, service, or product provided.
Under no circumstances will Nancy Cooper or her affiliates be liable for any direct, indirect, incidental, consequential, or punitive damages—including but not limited to financial loss, personal injury, illness, or death—arising from the use of this Website or participation in coaching services.
By accessing this Website and engaging with its services, you waive any claims against thenancycooper.com, Nancy Cooper, and affiliated parties.
6. Third-Party Links & External Resources
This Website may contain links to third-party websites. These links are provided for convenience only, and we do not endorse, control, or assume responsibility for any content, policies, or claims made on external websites.
7. Prohibited Use
You may not copy, publish, distribute, or transmit any Website content unlawfully. Any misuse of materials, including unauthorized reproduction or sharing, is a violation of these terms and may result in legal action.
PROPRIETARY MATERIALS
1. Ownership & Restrictions on Use
All tools, processes, strategies, materials, and information provided on this Website and through our services are proprietary intellectual property owned by Nancy Cooper and thenancycooper.com.
By accessing or purchasing our products and services, you agree not to record, duplicate, distribute, teach, or train from our materials in any manner without express written permission.
Unauthorized use, reproduction, or distribution of our proprietary concepts, content, methodologies, or intellectual property is strictly prohibited and may result in legal action and full damages to protect our rights.
2. Limited License for Personal Use
The Consultant (Nancy Cooper) grants you a revocable, non-exclusive, non-transferable, non-sublicensable license to use the services for personal or individual business purposes only.
This license does not allow you to:
❌ Sell, rent, or sublicense any part of the services.
❌ Copy, share, or distribute materials for commercial or non-commercial use.
❌ Modify, republish, or create derivative works from any proprietary content.
❌ Publicly display or transmit any part of the services without written permission.
3. Violation & License Termination
Any unauthorized use of our intellectual property immediately terminates your license.
If you violate these terms:
Your access to services may be revoked without refund.
You may be charged for the unauthorized use, sale, or distribution of our intellectual property.
We reserve the right to pursue legal action and damages to the fullest extent permitted by law.
4. Copyright, Trademarks, & Legal Protections
The materials and services contain copyrighted content, trademarks, trade secrets, graphics, and logos that belong to Nancy Cooper.
Nothing in this agreement grants you the right to use our trademarks, brand assets, or proprietary methods without express written consent.
Unauthorized use may result in copyright infringement claims and legal action.MATURE CONTENT
On the Website and products, we will occasionally discuss mature topics and language relating to personal and professional growth. Users under the age of 18 and those who are uncomfortable with such topics or language should not use the Website or products.
Any advice offered on the Website or in any of its products or services is based strictly on opinion. You should always seek the advice of a professional before acting on something that is published or recommended on the Website or any of its products and services.
CONTENT + COPYRIGHT
By posting, submitting, or sharing any content (including comments, testimonials, reviews, or other materials) on thenancycooper.com (the "Website"), you agree to the following:
1. Content Guidelines
You may not submit or post any material that is:
🚫 Defamatory, obscene, indecent, hateful, discriminatory, or inflammatory.
🚫 Violating another person’s intellectual property rights or privacy.
🚫 Misleading, deceptive, pornographic, threatening, abusive, harassing, or menacing.
🚫 Inciting illegal activity or infringing upon any applicable laws.
We reserve the right to edit, remove, or refuse any content that violates these guidelines without prior notice.
2. License to Use Your Content
By posting or submitting content on the Website, you grant us a worldwide, irrevocable, non-exclusive, royalty-free license to use, reproduce, adapt, publish, translate, and distribute that content in any media. This includes the right to sub-license these rights to third parties.
🔹 Publicly Shared Content: If you share wins, testimonials, or feedback publicly (e.g., social media posts, website comments, or messaging apps), you grant us permission to share, feature, or screenshot this content in our marketing, unless you request otherwise.
🔹 Privacy Considerations: If you request removal of any material you have posted, please contact info@thenancycooper.com, and we will make reasonable efforts to accommodate your request.
3. Ownership of Website Content
Unless otherwise stated, Nancy Cooper, thenancycooper.com, and/or our licensors own all intellectual property rights to the content and materials published on the Website. This includes, but is not limited to:
✔ Website text, graphics, logos, and branding.
✔ Course materials, coaching programs, and methodologies.
✔ Any original content created by Nancy Cooper or her team.
Stock Photography Disclaimer: Some images used on the Website may be legally licensed stock photos. These images are lawfully acquired and do not require additional disclosure of copyright ownership.
4. Copyright Violations & Enforcement
🔹 If you believe any content on this Website violates your copyright, please submit a written request for removal to info@thenancycooper.com. We will review and address any valid concerns promptly.
🔹 Unauthorized use, reproduction, or distribution of any content from this Website without explicit written permission is strictly prohibited. Violators may be subject to legal action.
SERVICES
1. Sessions & Scheduling
🔹 All sessions are conducted via phone or video conference unless otherwise agreed upon. You will receive a Zoom link upon booking.
🔹 Please arrive on time to maximize your session benefits.
🔹 The length and frequency of sessions are established during the registration process. Any service outside the agreed scope requires a separate agreement.
2. Purpose of Services
The services provided are intended for educational and personal development purposes. They support clients in awakening their spiritual gifts and aligning with their highest potential. These services do not replace medical, psychological, or legal advice.
3. Cancellations & Rescheduling
🔹 24-hour notice is required for cancellations or rescheduling.
🔹 Failure to cancel or reschedule within this timeframe will forfeit the pre-paid session fee.
🔹 If rescheduling within 7 days, the payment may be applied to a future session with a $25 rescheduling fee.
🔹 Emergencies (illness, accident, etc.) will be accommodated, but non-emergency no-shows will result in a $25 penalty fee or a 20-minute deduction from a future session.
4. Payment Terms
🔹 All sessions must be paid in full at the time of booking via Stripe or PayPal.
🔹 Clients are responsible for resolving any payment processing issues directly with their payment provider.
🔹 Recurring payments (if applicable) will be billed on the same day each month as per the chosen payment plan.
🔹 Clients authorize automatic deductions for each scheduled payment.
5. Failed Payments & Late Fees
🔹 If a payment fails (due to expired credit card, insufficient funds, or other issues), the client must resolve it within 7 days.
🔹 Failure to update or correct the payment method within this timeframe will result in temporary suspension of services until payment is received.
🔹 A $25 late fee will be applied if payment is not received within 7 business days.
6. Payment Schedule
🔹 The payment plan and schedule are selected at checkout.
🔹 Any changes require 72 business hours' notice and must be approved at Nancy Cooper’s discretion.
7. Chargebacks & Disputes
🔹 Clients agree not to dispute charges or initiate chargebacks without prior written consent.
🔹 If a chargeback is initiated, the consultant reserves the right to:
✔ Submit these Terms of Use as evidence to the payment provider.
✔ Report unpaid balances to credit agencies as a delinquent account.
8. Access to Services
🔹 Services and course materials are provided incrementally based on the payment schedule.
🔹 Clients will not receive full access to the program until all scheduled payments are completed.
🔹 If a payment fails and is not remedied within 7 days, no further services will be provided. Clients will only retain access to the portion of services already paid for.
9. Membership Payments & Non-Refundable Policy
🔹 Due to the digital nature of all membership spaces, the monthly fee is non-refundable.
🔹 Payment for services and materials is considered fully earned at the time of purchase.
🔹 No refunds are provided under any circumstances, regardless of:
✔ Whether or not the services have been rendered.
✔ Whether or not the membership has been utilized.
10. The Sacred Feminine Society Membership
🔹 This membership operates on a month-to-month basis with no long-term contracts.
🔹 Clients may cancel at any time, but:
✔ It is the client’s responsibility to cancel before the next billing cycle.
✔ Failure to cancel before the next payment will not result in a refund.
🔹 Cancellation instructions are available in the membership portal.
🔹 Upon cancellation, membership access will be revoked within 24 hours.
11. Refund & Credit Policy
🔹 No refunds will be issued for:
✔ Donations, sessions, challenges, or workshops.
✔ Services not rendered due to a client’s failure to cancel within 24 hours.
🔹 In some cases, at Nancy Cooper’s discretion, a missed session may be applied as a credit toward another service, but this is not guaranteed and is typically forfeited.
All digital purchases, including memberships, are non-refundable. Clients are responsible for reviewing all terms before purchase.
12. Privacy & Confidentiality in Private Coaching Sessions
🔹 The coach agrees to maintain strict confidentiality regarding all client discussions.
🔹 No personal thoughts, ideas, or information shared by the client will be disclosed to any third party without the client’s express written permission, unless:
✔ The information has been de-identified (e.g., name changed).
✔ Disclosure is required by law (e.g., court orders, investigations).
13. Exceptions to Confidentiality
Confidentiality does not apply to information that:
(a) Was already in the coach’s possession before being disclosed by the client.
(b) Is publicly known or available in the client’s industry.
(c) Must be disclosed by law (e.g., legal requirements, mandatory reporting obligations).
14. Business & Intellectual Property Protection
🔹 Both parties may disclose confidential business information during coaching.
🔹 “Confidential Business Information” includes, but is not limited to:
✔ Business strategies, marketing plans, trade secrets, proprietary frameworks, data, and non-public operations.
✔ All materials, resources, or proprietary systems provided within coaching programs.
✔ Any intellectual property or non-public business information shared with the client.
🔹 The client may use this information only to market their own business but may NOT:
❌ Sell, rent, share, or claim ownership of proprietary content.
❌ Disassemble, duplicate, or reverse-engineer any protected material.
15. Unauthorized Disclosure
Any unauthorized disclosure or misuse of confidential information:
✔ Will be considered a breach of this agreement.
✔ May result in legal action to:
Prevent further violations.
Pursue damages and legal remedies as permitted by law.
16. Client Testimonials & Shared Wins
🔹 If a client shares their experience, transformation, or feedback related to Nancy Cooper’s programs through any of the following methods:
Messaging apps (e.g., private messages, DMs, Voxer, etc.)
Email communications
Comments on social media platforms
Public testimonials, forum discussions, or shared posts
Any other publicly accessible format
✔ The client gives permission for Nancy Cooper and her team to quote, share, or use these statements as testimonials or examples across various platforms, including:
Sales pages
Social media posts
Marketing materials
Emails or newsletters
Other promotional or educational content
🔹 Privacy Protection
If a testimonial or feedback is shared publicly, it may be used in marketing materials as is (e.g., public social media comments, reviews, etc.).
If a testimonial or shared win is taken from private communication, identifying details will be removed unless the client provides explicit permission.
Client testimonials may be formatted as First Name + Last Initial, or remain fully anonymous at the client’s request.
17. Reputation & Professional Conduct
🔹 The Client agrees not to make false, misleading, or disparaging statements about Nancy Cooper, her business, or services that could negatively impact her reputation, credibility, or brand.
🔹 This includes:
❌ Posting defamatory or false claims on social media, public forums, or reviews.
❌ Sharing misleading statements that intentionally harm Nancy Cooper’s business, products, or services.
✔ Clients are encouraged to provide honest feedback and any concerns should be addressed directly with Nancy Cooper or her team first.
AFFILIATES
1. Affiliate Relationship
We may partner with affiliates, referral partners, and certified practitioners who promote The Untangled Method, our programs, or services. These individuals may receive a commission or compensation for referrals that result in a purchase.
2. No Guaranteed Earnings
While we provide tools and support for affiliates, we do not guarantee any level of income. Earnings depend on individual effort, audience engagement, and marketing effectiveness.
3. FTC Compliance
Affiliates must comply with all applicable laws and regulations, including Federal Trade Commission (FTC) guidelines on endorsements and disclosures. This means:
Affiliates must clearly disclose their financial relationship with us when promoting our programs.
No false claims, misleading income promises, or exaggerated results may be used in promotions.
Failure to comply may result in immediate termination of the affiliate relationship.
4. Prohibited Marketing Practices
Affiliates may not:
🚫 Engage in spam marketing, fake testimonials, or misleading claims.
🚫 Bid on trademarked terms in paid ads (e.g., "Untangled Method").
🚫 Promote using unethical, illegal, or deceptive tactics.
5. Termination & Violation Consequences
We reserve the right to terminate an affiliate relationship at any time if we determine that an affiliate has:
Violated FTC guidelines or ethical marketing standards.
Misrepresented The Untangled Method or Nancy Cooper.
Engaged in practices that could harm our brand reputation.
By participating as an affiliate, you agree to these terms and acknowledge that violating them may result in termination and forfeiture of commissions.
MISCELLANEOUS
🔹 Entire Agreement:
These Terms of Use, along with the Privacy Policy, constitute the full and complete agreement between Nancy Cooper (the “Consultant”) and you (the “Client”) regarding your access to and use of this Website, as well as any purchase of services or products.
This agreement supersedes any prior agreements, negotiations, or understandings, whether oral or written.
🔹 Indemnification & Liability:
The Client agrees to indemnify and hold harmless Nancy Cooper, her affiliates, officers, employees, and agents from any third-party claims, demands, liabilities, losses, or damages—including legal fees—arising from:
The Client’s use or misuse of any services, programs, or products.
Any breach of these Terms.
Negligence, misconduct, or unlawful actions by the Client.
If a claim is made, the Consultant will provide the Client with written notice.
🔹 Governing Law & Dispute Resolution:
These Terms are governed and interpreted under the laws of the State of Virginia, U.S.A., without regard to conflict of law principles.
Binding Arbitration: Any disputes must be resolved through binding arbitration in the State of Virginia, County of Hanover.
No Jury or Class Actions: By agreeing to these Terms, you waive your right to a jury trial or participation in class action lawsuits.
🔹 Assignment & Waivers:
Clients may not transfer or assign their rights or obligations under these Terms without written consent. Any attempt to do so shall be null and void.
Nancy Cooper reserves the right to assign or transfer rights and obligations under these Terms at any time.
No waiver of any provision in these Terms is valid unless made in writing and signed by the party granting the waiver.
🔹 Severability:
If any part of these Terms is found to be invalid or unenforceable by a court of competent jurisdiction, the remainder of the Terms shall remain in full force and effect. The invalid portion will be modified or removed only to the extent necessary to maintain the agreement's enforceability.
🔹 Contact Information:
For any questions regarding these Terms of Use, please contact: info@thenancycooper.com
We reserve the right to update these Terms of Use at any time. Continued use of the Website or services after changes are posted constitutes acceptance of the revised terms. Last updated 03/19/2025.